A trip to the bathroom to discover an unpleasant smell and a toilet overflowing with water or even worse sewage is a scenario no-one wishes to face. A blocked toilet is one of the most common household plumbing issues. While there are many factors that contribute to a blocked toilet, some of the most common causes are excess toilet paper, feminine hygiene products and wet wipes.
A blocked toilet is a problem that needs to be inspected and repaired. If you’re a tenant in a rental property, there can be confusion as to what action you must take. Read on to learn:
- Who’s Responsible for Repairs
- Who to Contact
- Time Frames
Who’s Responsible for Repairs
In relation to plumbing, prior to you moving in, the landlord is responsible for ensuring all plumbing is in good working order. If a plumbing issue arises, tenancy law states landlords are responsible for repairs throughout a lease. However, if the blocked toilet is a result of damage or negligence caused by the tenant, then they are responsible for the cost of repairs.
Who to Contact
At the first sign of a blocked toilet, the property manager or landlord should be informed. If the house you rent is managed by a property manager, contact them straight away. Most property managers have both an office number and an out of hour’s phone number for emergencies. The property manager will then liaise with the owner regarding repairs. If renting a home privately, you will need to call the landlord direct. If a tenant reports an issue and repairs are not carried out, the tenant may be able to ask for compensation.
When determining a reasonable time to have a reported blocked toilet repaired, the severity of the blockage and extent of work needed is considered. In the case of an emergency, the repair will be made a high priority and seen to urgently while for a minor blockage the time frame will be longer.
Mainline Plumbing and Cheap Hot Water are your local toilet specialists
With over 35 years’ experience, Mainline Plumbing and Cheap Hot Water and Gas are your trusted and reliable professionals, servicing the Bunbury, Busselton, Dunsborough and surrounding areas.
Mainline have the correct tools and equipment to clear and repair blocked toilets. Contact the team today in Bunbury on Bunbury on 9791 1608 and Busselton and Dunsborough on 9759 1317.
*Information in the article is of general nature, please refer to your rental agreement for specific details.